Sony Xperia Z2 Cracked Screen After Charging – Vodafone
I have been a long time Samsung Galaxy S* user, I really like the galaxy range but decided for a change. After looking around I decided upon the Sony Xperia Z2 phone, it looked nice, ran great and had a decent screen. We ordered this phone through Vodafone Business. For the first few months things were fine, however one night I had the phone on charge and when it came to the morning I awoke to a cracked screen, I took the phone into Vodafone and they didn’t want to know at all, even though we were a business user, they said it had been dropped and said the only thing we could do was send it to Sony and see what they said. After a lot of emails and phone calls nothing got resolved, Sony said they would fix it but would require payment as they too said it had been dropped. I looked on the web and I am NOT the only one with this issue, Z2, Z3s all suffering from cracked screens with not much help from providers or Sony. I am sorry to say Sony will never sell me a phone again, their customer service is appalling as was Vodafone’s over this matter. I am now a Galaxy S6 user and am very happy.
Are other people having issues with Sony Z phones and cracked screens?